How to Earn Points
Shop at participating brands and upload your bill on WhatsApp to earn reward points.
RCube Rewards
Shop. Earn. Redeem.
Join the RCube Monad Mall loyalty program — earn points on every purchase and redeem them as instant discounts at 40+ participating brands.
100 Welcome Points
Instant Redemption
40+ Brands
Earn & Save
How This Works
Shop. Earn. Redeem. Repeat.
How to Redeem Points
Share your registered mobile number at checkout and confirm OTP to get instant discounts.
Tier Benefits
The more you shop, the higher you climb — Club, Select, Elite, or Crown.
View Tiers ↓Redeem Points
15+ brands across shopping, dining, and entertainment.
View Brands →
Tier Benefits
The more you shop, the more you earn
1 point = Rs. 1 · Jewellery stores: 1 point = Rs. 0.50
Club
Rs. 0 – Rs. 99,999
- General earn rate 1%
- Jewellery earn rate 0.5%
- Joining bonus 100 Points
- Birthday bonus 50 Points
- Parking Free parking milestone starts at Rs. 5,000 approved spend
Select
Rs. 1,00,000 – Rs. 2,99,999
- General earn rate 1.25%
- Jewellery earn rate 0.63%
- Joining bonus 100 Points
- Birthday bonus 100 Points
- Parking 2 free parkings every quarter
Elite
Rs. 3,00,000 – Rs. 4,99,999
- General earn rate 1.5%
- Jewellery earn rate 0.75%
- Joining bonus 100 Points
- Birthday bonus 150 Points
- Parking 4 free parkings monthly
Crown
Rs. 5,00,000+
- General earn rate 2%
- Jewellery earn rate 1%
- Joining bonus 100 Points
- Birthday bonus 200 Points
- Parking Unlimited valet parking + special access
Got Questions?
Everything You Need to Know
What is Rcube Loyalty Program?
Rcube Loyalty Program is the mall loyalty program for earning points from eligible bills and redeeming those points for brand and mall service rewards.
How do I sign up?
You can sign up via the website or WhatsApp bot.
How do I earn points?
Upload a valid bill. Approved bills add points to your wallet based on the configured earning rules and tier benefits.
Do my points expire?
Points can expire based on the mall policy. Expiring points are shown in your points history and reminders.
What rewards can I redeem?
You can redeem available rewards from participating brands, parking, concierge, and mall-wide services.
What are the tier levels?
There are 4 tiers: Club (starting), Select (Rs. 1,00,000 spend), Elite (Rs. 3,00,000), and Crown (Rs. 5,00,000). Higher tiers earn more points per rupee spent.
How do I upload a bill?
You can upload a bill photo through the website or send it via WhatsApp. Only bills from participating RCube Monad Mall stores within the last 14 days are accepted.
What file formats are accepted for bill upload?
JPG and PNG images are accepted. Maximum file size is 250 KB. Make sure the bill details are clearly visible.
Are points valued differently at jewellery stores?
Yes. At jewellery stores like Giva and New Age Diamonds, both earning and redemption rates are halved — you earn half the points per rupee spent, and each point is worth Rs. 0.50 instead of Rs. 1 when redeeming.
How do I redeem points at a store?
Visit a participating store and ask the staff to redeem your points. They will look up your account, enter the discount amount, and send an OTP to your registered mobile number. Confirm the OTP to complete the redemption.
What are milestones?
Milestones are one-time rewards you unlock when your total approved spend crosses certain thresholds like a free parking coupon at Rs. 5,000 spend. Check the Milestones page to see your progress.
Can I use the program on WhatsApp?
Yes, send a message to our WhatsApp number 9266706664 to check points, upload bills, view offers, redeem rewards, and more.
What is free parking benefit?
Tier-based parking benefits are available. Check your tier benefits page for details on free parking eligibility at your tier level.
Why was my bill rejected?
Bills may be rejected for duplicate invoice numbers, wrong invoice numbers, incorrect bill amounts, old bill dates, or unreadable images.
How does the referral program work?
Referral bonus points are credited once the referred member successfully signs up and verifies their phone number. Self-referrals or duplicate referrals are not allowed.
How do I collect my voucher?
After activating a reward, visit the mall helpdesk between 11 AM - 8 PM with your coupon code to collect your physical voucher.
How do promotions work?
During active promotions (e.g. 3X points), your bills earn multiplied points automatically. Check the website or type "offers" on WhatsApp to see current promotions.
What happens if I have an issue with a reward or redemption?
Please contact the Loyalty Program support team with your registered mobile number and details of the redemption so the issue can be reviewed.
Can I redeem points for cash?
No. Loyalty Points do not have a cash value and cannot be exchanged for cash.
Can I transfer my Loyalty Points to someone else?
No. Loyalty Points are linked to your registered account and cannot be transferred to another customer unless specifically permitted by the Mall.
Can I have more than one Loyalty Program account?
No. Each customer is permitted to maintain only one Loyalty Program account.
Will I receive messages from RCube Monad Mall?
You may receive service and program-related communications such as account updates, transaction confirmations, Loyalty Points updates and program information.
Can I request correction or deletion of my personal information?
You may contact the designated privacy/grievance contact to request correction, deletion or exercise other applicable rights.
Whom should I contact if I have a complaint?
For any Loyalty Program-related complaint or query, please contact RCube Monad Mall Loyalty Program Support at helpdesk@rcube.net.in or +91-9266706663.
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